Frequently Asked Questions

Are you a pharmacy?

No. We partner with local pharmacies to delivery your medications.

How fast can you deliver?

Within four hours if you order during business hours, Monday to Friday between 8 am to 4 pm EST.

Why do you offer substituted products?

Products go in and out of stock regularly with our local pharamcy partners. To ensure you get relief same-day, our in-house pharmacist recommends comparable products.

Who do I contact for returns?

You can chat with us or send us an email to with your full name and order number.